> ## Documentation Index
> Fetch the complete documentation index at: https://docs-dev-fix-docs-5525.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

> Troubleshoot any issues associated with an Auth0 Teams membership.

# Troubleshoot Teams

To ensure undisrupted service, see below to help troubleshoot any issues associated with an Auth0 Teams membership.

## Add a missing tenant

If you are on a self-service subscription plan and you don’t see a tenant under your Teams instance, verify the [subscription](/docs/troubleshoot/customer-support/manage-subscriptions) details:

1. First verify the [subscription](/docs/troubleshoot/customer-support/manage-subscriptions) details by checking the tenant's subscription.
2. Attempt to link the tenant by following the [Link tenants](/docs/get-started/auth0-teams/tenant-management) guide.

If the subscriptionis an Enterprise Agreementbut is not part of your Teams instance, contact [Auth0 Support](http://support.auth0.com) to assist in adding the tenant.

<Frame>
  <img src="https://mintcdn.com/docs-dev-fix-docs-5525/bVNrfsRV5kqr41Ta/docs/images/cdy7uua7fh8z/480m7MPxpbtaG1dufjiwah/852da2ca0a9e717599db79a7260895a7/Teams_-_Subscription.png?fit=max&auto=format&n=bVNrfsRV5kqr41Ta&q=85&s=66d8267524a161a996abbaac266df844" alt="Screenshot of what to expect when your tenant subscription is an Enterprise Agreement" width="1294" height="757" data-path="docs/images/cdy7uua7fh8z/480m7MPxpbtaG1dufjiwah/852da2ca0a9e717599db79a7260895a7/Teams_-_Subscription.png" />
</Frame>

## Remove an unrecognized admin

If a Tenant administrator is listed as part of a tenant and should not be:

1. If you are a Team Owner and also the tenant admin for the tenant, access the Auth0 Dashboard for the tenant to remove the admin. To learn more, read [Team Member Management](/docs/get-started/auth0-teams/team-member-management).
2. Request a tenant administrator to remove the admin from the tenant.